1 reviews | Active since Nov 2016
Bad call center, pass the buck
<p>35mins later, not a single person at the call center can help me. Ref: ********** 0 Go to fitment center, dont have the correct tracker ready to install, i paid and selected what vehicle i own, a Motor bike , and then after spending 30mins there at Autoventure 4x4 Pty Ltd, i am told , we dont have the tracker, i selected the wrong option How badly are these systems designed</p>
Dear Mithchell Taljaard
We acknowledge your post and have noted the content.
We sincerely apologize for the inconvenience caused and assure you that this incident is not a reflection of our overall service level.
I refer to your telephonic discussion with our Customer Care Department and confirm that your query has been resolved.
Please do not hesitate to contact me should you require further assistance.
Kind Regards
Thato Mashimbye
Customer Care Supervisor
***
Dear Mithchell Taljaard
We acknowledge your post and have noted the content.
We sincerely apologize for the inconvenience caused and assure you that this incident is not a reflection of our overall service level.
I refer to your telephonic discussion with our Customer Care Department and confirm that your query has been resolved.
Please do not hesitate to contact me should you require further assistance.
Kind Regards
Thato Mashimbye
Customer Care Supervisor
***