kM
kgadi M
1 reviews | Active since Jun 2012
03 Jul 2015, 12:27
Bad billing system
The charged me twice and told me to wait one week. after that.i was told nothing was done on their side and I have to wait for another week and they will provide me with feedback.
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Replies (1)
Matrix Vehicle Tracking's replyOfficial
03 Jul 2015, 14:38Hello matlalasan,
We sincerely apologise for the inconvenience caused and would like to assure you that this in no way reflects on the level of care we provide our customers.
I refer to your telephonic discussion with Botsana confirming that a credit is being processed and should reflect in your account next week Friday
I will remain in contact with you in order to ensure your satisfaction.
Bongani Motloung
Junior Operations Manager
Tel +27 (0) 11 ***
Fax +27 (0) 11 ***
***
www.mixtelematics.co.za
We sincerely apologise for the inconvenience caused and would like to assure you that this in no way reflects on the level of care we provide our customers.
I refer to your telephonic discussion with Botsana confirming that a credit is being processed and should reflect in your account next week Friday
I will remain in contact with you in order to ensure your satisfaction.
Bongani Motloung
Junior Operations Manager
Tel +27 (0) 11 ***
Fax +27 (0) 11 ***
***
www.mixtelematics.co.za
Matrix Vehicle Tracking's reply03 Jul 2015, 14:38
Official
Hello matlalasan,
We sincerely apologise for the inconvenience caused and would like to assure you that this in no way reflects on the level of care we provide our customers.
I refer to your telephonic discussion with Botsana confirming that a credit is being processed and should reflect in your account next week Friday
I will remain in contact with you in order to ensure your satisfaction.
Bongani Motloung
Junior Operations Manager
Tel +27 (0) 11 ***
Fax +27 (0) 11 ***
***
www.mixtelematics.co.za
We sincerely apologise for the inconvenience caused and would like to assure you that this in no way reflects on the level of care we provide our customers.
I refer to your telephonic discussion with Botsana confirming that a credit is being processed and should reflect in your account next week Friday
I will remain in contact with you in order to ensure your satisfaction.
Bongani Motloung
Junior Operations Manager
Tel +27 (0) 11 ***
Fax +27 (0) 11 ***
***
www.mixtelematics.co.za