mvdb
marinda van der berg
1 reviews | Active since Apr 2023
03 Apr 2023, 10:03
BAD BAD SERVICE - MIX TELEMATICS
Policy was cancelled. Email was received 20/02/2033 10:53 from Claudia Abrahams. I have send an email again 07/02/2023. I have paid the R264.5. March - I have received again a sms stated that I need to pay - outstanding. Sent an email again . They have confirmed that the policy was cancelled. Error on their side. Received an email from them 07/03/2033 confirmed again policy was cancelled. Received now again a sms to remind me to pay.
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Replies (1)
Matrix Vehicle Tracking's replyOfficial
04 Apr 2023, 11:17Good Day Marinda Van Der Berg,
Thank you for allowing us the opportunity to assist with the regarding your inquiry.
Kindly be advised that your cancellation request has been completed and thereof has been emailed to you .
Credits have been processed and escalated to Finance Department for approval.
Regards
Customer Care Department
***
Thank you for allowing us the opportunity to assist with the regarding your inquiry.
Kindly be advised that your cancellation request has been completed and thereof has been emailed to you .
Credits have been processed and escalated to Finance Department for approval.
Regards
Customer Care Department
***
Matrix Vehicle Tracking's reply04 Apr 2023, 11:17
Official
Good Day Marinda Van Der Berg,
Thank you for allowing us the opportunity to assist with the regarding your inquiry.
Kindly be advised that your cancellation request has been completed and thereof has been emailed to you .
Credits have been processed and escalated to Finance Department for approval.
Regards
Customer Care Department
***
Thank you for allowing us the opportunity to assist with the regarding your inquiry.
Kindly be advised that your cancellation request has been completed and thereof has been emailed to you .
Credits have been processed and escalated to Finance Department for approval.
Regards
Customer Care Department
***