BM
Bradley M
1 reviews | Active since Sept 2019
06 Jul 2023, 19:22
BAD BAD BAD SERVICE
ONE RED STAR IS ONE TOO MANY, I GAVE MY BANKING DETAILS AND THEY DECIDE NOT TO DEBIT ME AND THEN LIST ME AS A NONE PAYER. HOW DO THEY JUSTIFY MESSING UP MY CREDIT REPORT FOR SUCH A SMALL AMOUNT. ITS MORE LIKE THEY ARE OPERATING AS A ****A SHOP
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Matrix Vehicle Tracking's replyOfficial
07 Jul 2023, 11:22Good Day Bradley Mtshali,
Thank you for bringing the matter to our attention and allowing us the opportunity to speak to you.
We confirm that one of our Accounts Department has been in contact with you and the matter has been escalated to Management.
A consultant will be in contact with you to provide feedback.
Please accept our apologies for the inconvenience caused.
Regards,
Customer Care Department
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Customer Care Department
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Matrix Vehicle Tracking's reply07 Jul 2023, 11:22
Official
Good Day Bradley Mtshali,
Thank you for bringing the matter to our attention and allowing us the opportunity to speak to you.
We confirm that one of our Accounts Department has been in contact with you and the matter has been escalated to Management.
A consultant will be in contact with you to provide feedback.
Please accept our apologies for the inconvenience caused.
Regards,
Customer Care Department
***
Customer Care Department
***