AR
Anton R
1 reviews | Active since Oct 2015
10 Dec 2024, 16:41
BAD BAD BAD Service
Matrix tracking's customer care is undoubtedly one of the worst ever. You can not get to a CEO, Sales Manager, or complaints department. Since the last Hello Peter complaint, nothing has happened, and the problem still exists. We have no service and are paying every month. In essence, we have paid for the past two months without any service.
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Replies (1)Matrix Vehicle Tracking's replyOfficial
11 Dec 2024, 07:08Good Day Anton van Rooyen
Thank you for your submission.
We confirm receipt of your inquiry, and the matter has been escalated to the Relevant Department for review.
Please anticipate feedback shortly.
Regards,
Customer Care Department
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Customer Care Department
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Matrix Vehicle Tracking's reply11 Dec 2024, 07:08
Official
Good Day Anton van Rooyen
Thank you for your submission.
We confirm receipt of your inquiry, and the matter has been escalated to the Relevant Department for review.
Please anticipate feedback shortly.
Regards,
Customer Care Department
***
Customer Care Department
***
