SL
Shamone L
1 reviews | Active since May 2023
31 May 2023, 12:08
Bad
Worst company to be with they never call back like they say and also dont answer the emails when you call in you have to hold the line for hours and stil they dont solve the problem im done with them if they dont sort this out today im canceling
Helpful (0)
Replies (3)0
Replies (3)
Matrix Vehicle Tracking's replyOfficial
31 May 2023, 15:07Good day Shamone Loots,
Thank you for bringing the matter to our attention and allowing us the opportunity to speak to you.
We can confirm that an agent has assisted and the matter has been escalated to Roadside Assist for investigation.
Consultant will be in contact with you to provide feedback.
Please accept our apologies for the inconvenience caused.
Regards,
Customer Care Department
***
Thank you for bringing the matter to our attention and allowing us the opportunity to speak to you.
We can confirm that an agent has assisted and the matter has been escalated to Roadside Assist for investigation.
Consultant will be in contact with you to provide feedback.
Please accept our apologies for the inconvenience caused.
Regards,
Customer Care Department
***
Matrix Vehicle Tracking's reply31 May 2023, 15:07
Official
Good day Shamone Loots,
Thank you for bringing the matter to our attention and allowing us the opportunity to speak to you.
We can confirm that an agent has assisted and the matter has been escalated to Roadside Assist for investigation.
Consultant will be in contact with you to provide feedback.
Please accept our apologies for the inconvenience caused.
Regards,
Customer Care Department
***
Thank you for bringing the matter to our attention and allowing us the opportunity to speak to you.
We can confirm that an agent has assisted and the matter has been escalated to Roadside Assist for investigation.
Consultant will be in contact with you to provide feedback.
Please accept our apologies for the inconvenience caused.
Regards,
Customer Care Department
***
SL
Shamone L's updateReviewer Update
31 May 2023, 16:14Thank you for contacting me but i really want this matter sorted before the end of the week and my traking profile unblocked
SL
Shamone L's update31 May 2023, 16:14
Reviewer Update
Thank you for contacting me but i really want this matter sorted before the end of the week and my traking profile unblocked
SL
Shamone L's updateReviewer Update
04 Jun 2023, 13:32So you unblock my profile for 3 day and then block it again im done you better call me
SL
Shamone L's update04 Jun 2023, 13:32
Reviewer Update
So you unblock my profile for 3 day and then block it again im done you better call me