TM
Tsholofelo M
1 reviews | Active since Mar 2024
19 Mar 2024, 16:20
BAD
I had a tracking device and i was involved in an accident on 2020 September.Results of my accident it was beyond Repairs.I contacted them to tell them cancel the service as i no longer have the car they agreed.Funny after some time they called to say i own them R1500.00 and i asked how cause i am no longer using that car.To these day They say i own them R3000.00 Plus for something am not even using i sent mails spoke to managers nothing...They only send mails of my statement as if am still using the car with the Registration.
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Matrix Vehicle Tracking's replyOfficial
20 Mar 2024, 14:46Good Day Tsholofelo Morwalela,
Thank you for bringing the matter to our attention.
We confirm that our Client Service Consultant has been in contact with you and the matter has been escalated to Management for investigation.
Please anticipate a call back shortly .
Regards
Customer Care Department
***
Thank you for bringing the matter to our attention.
We confirm that our Client Service Consultant has been in contact with you and the matter has been escalated to Management for investigation.
Please anticipate a call back shortly .
Regards
Customer Care Department
***
Matrix Vehicle Tracking's reply20 Mar 2024, 14:46
Official
Good Day Tsholofelo Morwalela,
Thank you for bringing the matter to our attention.
We confirm that our Client Service Consultant has been in contact with you and the matter has been escalated to Management for investigation.
Please anticipate a call back shortly .
Regards
Customer Care Department
***
Thank you for bringing the matter to our attention.
We confirm that our Client Service Consultant has been in contact with you and the matter has been escalated to Management for investigation.
Please anticipate a call back shortly .
Regards
Customer Care Department
***