SJ
Stephan J
1 reviews | Active since Feb 2023
22 Feb 2023, 18:35
Avoid! Terrible customer service
Terrible customer service. They sent 2 different technicians and did not even know on their side who was the correct technician. Technician did not install panic button but we were told afterwards we were supposed to receive one. Tried to call but number is not in service.
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Replies (1)
Matrix Vehicle Tracking's replyOfficial
23 Feb 2023, 10:50Good Day Stephan Jacobs,
Thank you for allowing us the opportunity to speak to you regarding your cancellation query.
Kindly be advised that your cancellation request has been completed and thereof has been emailed to you .
Credit have been processed for the incorrect billing on the account.
Regards
Customer Care Department
***
Thank you for allowing us the opportunity to speak to you regarding your cancellation query.
Kindly be advised that your cancellation request has been completed and thereof has been emailed to you .
Credit have been processed for the incorrect billing on the account.
Regards
Customer Care Department
***
Matrix Vehicle Tracking's reply23 Feb 2023, 10:50
Official
Good Day Stephan Jacobs,
Thank you for allowing us the opportunity to speak to you regarding your cancellation query.
Kindly be advised that your cancellation request has been completed and thereof has been emailed to you .
Credit have been processed for the incorrect billing on the account.
Regards
Customer Care Department
***
Thank you for allowing us the opportunity to speak to you regarding your cancellation query.
Kindly be advised that your cancellation request has been completed and thereof has been emailed to you .
Credit have been processed for the incorrect billing on the account.
Regards
Customer Care Department
***