NM
Nhlanhla M
1 reviews | Active since Nov 2020
04 Nov 2025, 15:19
Avoid Matrix, lots of post sale barriers
I posted about matrix on the 1 October. It’s the 4th of November now. I am still getting calls about billing. This is most certainly a breach of contract now as there are post Sale bearers. I have advised matrix on the 3rd November to cancel my contract and they advised that someone will contact me. Today I get contacted about someone asking me about the same premium which I was double debited for. I’m tired. Avoid Matrix if you can.
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Replies (1)0
Replies (1)Matrix Vehicle Tracking's replyOfficial
04 Nov 2025, 16:23Good day Nhlanhla Mhlanga,
Thank you for bringing this matter to our attention.
We appreciate your patience and understanding as we investigate the issue with our accounts department.
We will provide feedback shortly.
Thank you for your cooperation.
Best regards,
Customer Care Department
***
Thank you for bringing this matter to our attention.
We appreciate your patience and understanding as we investigate the issue with our accounts department.
We will provide feedback shortly.
Thank you for your cooperation.
Best regards,
Customer Care Department
***
Matrix Vehicle Tracking's reply04 Nov 2025, 16:23
Official
Good day Nhlanhla Mhlanga,
Thank you for bringing this matter to our attention.
We appreciate your patience and understanding as we investigate the issue with our accounts department.
We will provide feedback shortly.
Thank you for your cooperation.
Best regards,
Customer Care Department
***
Thank you for bringing this matter to our attention.
We appreciate your patience and understanding as we investigate the issue with our accounts department.
We will provide feedback shortly.
Thank you for your cooperation.
Best regards,
Customer Care Department
***
