DJ
Doe J

1 reviews | Active since Jul 2011

11 Dec 2022, 10:29

Avoid if you have a choice.

This is the absolute worst customer service in a long time. The call center doesn't call back when they say so. Sounds like somebody higher up made promises to other insurers that they can't keep. Now the service is non-existent. Utterly disgusting and such a waste of time.

0
Replies (1)
Matrix Vehicle Tracking
Matrix Vehicle Tracking's reply12 Dec 2022, 09:07
Official
Good day Notmyrealname K,

Kindly note that our agents have tried contacting you to no avail.

Kindly refer to the electronic communication sent to you and liaise directly with the assisting agent.

Regards,
Customer Care Department
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