1 reviews | Active since Aug 2020
Avoid doing business at all costs with these people
I cancelled my policy with them in May when I sold the car. 1. You can never get a hold of them when you call. Luckily I never needed them to track a ****** car. 2. Call agents are rude and give you the wrong inform 3. When canceling I had to send emails to every possible email address as the cancelation email doesn't work. 4. They requested me to pay R300 cancelation fee and when I asked for the documents where this is stipulated, no response was ever given. 5. Constantly getting harrased by email for arrears on the account and everytime i reply to the mail I get a reference number and mail stating that an agent will call me. Never happened. 6. I get a final demand mail today and rep**** back on it however no response. 7. Called customer retentions, customer care and all numbers I could find but no one answers.
AVOID THIS COMPANY, ITS CHEAP BUT NOT WORTH IT. ADD R50 OR MORE AND GO WITH TRACKER OR SOMEONE ELSE. IT WILL SAVE YOU THE HASSLE.
Ask for a copy of the contract and he said he will request it from another department but doesn't know how long it will take. I will continue to make everything public in hopes that this will help people make a wise decision when it comes to tracking.
Ask for a copy of the contract and he said he will request it from another department but doesn't know how long it will take. I will continue to make everything public in hopes that this will help people make a wise decision when it comes to tracking.
Thank you for affording us the opportunity to assist with your query.
As per conversation with our agent we are still investigating the matter and we will revert back to you.
Kind Regards,
Kaya Payi
Customer Care Department
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Thank you for affording us the opportunity to assist with your query.
As per conversation with our agent we are still investigating the matter and we will revert back to you.
Kind Regards,
Kaya Payi
Customer Care Department
***
