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Trudy T

1 reviews | Active since Jun 2025

10 Jun 2025, 12:32

At first my payment was subtracted for the old and the new

At first my payment was subtracted for the old and the new. Contract. Promises to refund never happened. Then I waited about 4 months for my emergency button! Unacceptable Matrix Vehicle Tracking reviews are powered by Hellopeter. By submitting your review you agree to Hellopeter’s terms and conditions and privacy policy https://www.hellopeter.com/legal/legal

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Replies (2)
Matrix Vehicle Tracking
Matrix Vehicle Tracking's reply10 Jun 2025, 14:46
Official
Good Day Trudy

Thank you for your submission.

We confirm receipt of your inquiry, and the matter has been escalated to the Relevant Department for review.

Please anticipate feedback shortly.

Regards,
Customer Care Department
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Matrix Vehicle Tracking
Matrix Vehicle Tracking's reply12 Jun 2025, 09:07
Official
 Good day Trudy ,

Thank you for your submission, 

We have attempted contacting you by phone without success. 

The above matter has been escalated, and we have requested for credits.

we appreciate your patience and understanding. 

Best Regards
Customer Care department
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