SM
Shane M
1 reviews | Active since Jul 2022
23 Nov 2023, 16:24
**** Artists
Disgusting. I was with a tracker company on a month to month. Received teelcall to switch to Matrix. Deal was good so switched. Was not informed that it was a contract. Now trying to cancel am hit with a huge bill. They are nothing but **** artists
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Matrix Vehicle Tracking's replyOfficial
24 Nov 2023, 11:02Good Day Shane Mullins,
Thank you for bringing the matter to our attention and allowing us the opportunity to speak to you.
We confirm that the Retension Consultant has been in contact with you and confirmed that the unit is still within the contractual period and therefore requires a settlement amount.
The settlement details have been e-mailed through to you as requested and we await your response.
Kind Regards,
Customer Care Department
***
Thank you for bringing the matter to our attention and allowing us the opportunity to speak to you.
We confirm that the Retension Consultant has been in contact with you and confirmed that the unit is still within the contractual period and therefore requires a settlement amount.
The settlement details have been e-mailed through to you as requested and we await your response.
Kind Regards,
Customer Care Department
***
Matrix Vehicle Tracking's reply24 Nov 2023, 11:02
Official
Good Day Shane Mullins,
Thank you for bringing the matter to our attention and allowing us the opportunity to speak to you.
We confirm that the Retension Consultant has been in contact with you and confirmed that the unit is still within the contractual period and therefore requires a settlement amount.
The settlement details have been e-mailed through to you as requested and we await your response.
Kind Regards,
Customer Care Department
***
Thank you for bringing the matter to our attention and allowing us the opportunity to speak to you.
We confirm that the Retension Consultant has been in contact with you and confirmed that the unit is still within the contractual period and therefore requires a settlement amount.
The settlement details have been e-mailed through to you as requested and we await your response.
Kind Regards,
Customer Care Department
***