SE
Sabeehah E
1 reviews | Active since Jul 2015
10 Jan 2019, 14:55
APPALLING SERVICE
Vehicle tracking device not working. No feedback for 2 weeks. Promises that the consultant handling the case will call back, never happens. Their excuse for not attending to the issue is "backlog". PATHETIC SERVICE!!
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Matrix Vehicle Tracking's replyOfficial
10 Jan 2019, 15:34Good Day Sabeehah Ebrahim
Thank you for bringing the matter to our attention and allowing us the opportunity to speak to you.
As per our telephone conversation earlier today, we confirm that the necessary arrangements have been done with our Technicians and confirmation thereof has been sent to you.
Regards
Customer Care Department
Thank you for bringing the matter to our attention and allowing us the opportunity to speak to you.
As per our telephone conversation earlier today, we confirm that the necessary arrangements have been done with our Technicians and confirmation thereof has been sent to you.
Regards
Customer Care Department
Matrix Vehicle Tracking's reply10 Jan 2019, 15:34
Official
Good Day Sabeehah Ebrahim
Thank you for bringing the matter to our attention and allowing us the opportunity to speak to you.
As per our telephone conversation earlier today, we confirm that the necessary arrangements have been done with our Technicians and confirmation thereof has been sent to you.
Regards
Customer Care Department
Thank you for bringing the matter to our attention and allowing us the opportunity to speak to you.
As per our telephone conversation earlier today, we confirm that the necessary arrangements have been done with our Technicians and confirmation thereof has been sent to you.
Regards
Customer Care Department