mA
mogamat A
1 reviews | Active since Dec 2017
06 Nov 2023, 08:17
Appalling customer service
Your service is appalling , the consultants don't know your product let alone basic customer service , this is by far the worst interaction I've ever had.
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Replies (1)
Matrix Vehicle Tracking's replyOfficial
06 Nov 2023, 09:06 Good Day Mogamat Abrahams,
We appreciate you notifying us of the issue and giving us the chance to provide additional help regarding your query.
We confirm that our Client Service Consultant has been in contact with you and confirmed that the Technician will be at your premises this morning to assist with installation.
Regards,
Customer Care Department
***
We appreciate you notifying us of the issue and giving us the chance to provide additional help regarding your query.
We confirm that our Client Service Consultant has been in contact with you and confirmed that the Technician will be at your premises this morning to assist with installation.
Regards,
Customer Care Department
***
Matrix Vehicle Tracking's reply06 Nov 2023, 09:06
Official
Good Day Mogamat Abrahams,
We appreciate you notifying us of the issue and giving us the chance to provide additional help regarding your query.
We confirm that our Client Service Consultant has been in contact with you and confirmed that the Technician will be at your premises this morning to assist with installation.
Regards,
Customer Care Department
***
We appreciate you notifying us of the issue and giving us the chance to provide additional help regarding your query.
We confirm that our Client Service Consultant has been in contact with you and confirmed that the Technician will be at your premises this morning to assist with installation.
Regards,
Customer Care Department
***