ME
Mona E
1 reviews | Active since Mar 2014
23 Mar 2022, 09:32
Appalled
I'm appalled by the TOTAL lack of service, and now they have set a debt collector on me. It appears I have the same problem as most people who have logged a compliant. I cancelled my contract but they just kept on collecting.
Helpful (0)
Replies (3)0
Replies (3)
Matrix Vehicle Tracking's replyOfficial
23 Mar 2022, 12:54Good day Mona V,
Kindly note that an agent has been trying to contact you regarding your query.
Detailed feedback as well as the outstanding amount payable has been send to your e-mail address. Kindly liaise with the agent directly should there be additional questions or concerns.
Assuring you of our best intentions at all times.
Customer Care Department ***
Kindly note that an agent has been trying to contact you regarding your query.
Detailed feedback as well as the outstanding amount payable has been send to your e-mail address. Kindly liaise with the agent directly should there be additional questions or concerns.
Assuring you of our best intentions at all times.
Customer Care Department ***
Matrix Vehicle Tracking's reply23 Mar 2022, 12:54
Official
Good day Mona V,
Kindly note that an agent has been trying to contact you regarding your query.
Detailed feedback as well as the outstanding amount payable has been send to your e-mail address. Kindly liaise with the agent directly should there be additional questions or concerns.
Assuring you of our best intentions at all times.
Customer Care Department ***
Kindly note that an agent has been trying to contact you regarding your query.
Detailed feedback as well as the outstanding amount payable has been send to your e-mail address. Kindly liaise with the agent directly should there be additional questions or concerns.
Assuring you of our best intentions at all times.
Customer Care Department ***
ME
Mona E's updateReviewer Update
23 Mar 2022, 18:30I saw an agent trying to get hold of me, I was in a meeting and unable to answer the call, I call your offices at 13:05 on number ***, I held on so long your answering service routed me back to the options menu twice!
ME
Mona E's update23 Mar 2022, 18:30
Reviewer Update
I saw an agent trying to get hold of me, I was in a meeting and unable to answer the call, I call your offices at 13:05 on number ***, I held on so long your answering service routed me back to the options menu twice!
Matrix Vehicle Tracking's replyOfficial
24 Mar 2022, 07:53Good day Mona V,
Detailed feedback as well as the outstanding amount payable has been send to your e-mail address. Kindly liaise with the agent directly should there be additional questions or concerns.
Assuring you of our best intentions at all times.
Customer Care Department
***
Detailed feedback as well as the outstanding amount payable has been send to your e-mail address. Kindly liaise with the agent directly should there be additional questions or concerns.
Assuring you of our best intentions at all times.
Customer Care Department
***
Matrix Vehicle Tracking's reply24 Mar 2022, 07:53
Official
Good day Mona V,
Detailed feedback as well as the outstanding amount payable has been send to your e-mail address. Kindly liaise with the agent directly should there be additional questions or concerns.
Assuring you of our best intentions at all times.
Customer Care Department
***
Detailed feedback as well as the outstanding amount payable has been send to your e-mail address. Kindly liaise with the agent directly should there be additional questions or concerns.
Assuring you of our best intentions at all times.
Customer Care Department
***