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DE
Darren E

1 reviews | Active since Dec 2017

26 Oct 2020, 14:11

another useless services

My account is deactivated because its in arrears but by debit order date is the 26th of each month.

0
Replies (5)
Matrix Vehicle Tracking
Matrix Vehicle Tracking's reply26 Oct 2020, 15:53
Official
Good Day Darren E

We can confirm that an agent did get in contact with you and has assisted.

Kindly be advised that arrangements have been made for the Roadside Assistance payment to go off tomorrow,once the payment is made the suspension on the app will be lifted.

Assuring you of our best intentions at all times.

Kind Regards,
Kaya Payi
Customer Care Department
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DE
Darren E's update02 Nov 2020, 12:50
Reviewer Update
Still not happy i paid you last week for road side assistance and now you say i must pay another R772.26

Im not paying anything sort out your accounts be making making accusation that i didnt pay the R539.53 paid on the 29 Oct because you never debited the full amount.

Get this sorted of cancel these service because im not going through this every month.
Matrix Vehicle Tracking
Matrix Vehicle Tracking's reply02 Nov 2020, 15:33
Official
Good Day Darren E

We have been trying to get in contact with you and are unable to.

Please advise of appropriate time to contact you.

Regards,
Kaya Payi
Customer Care Department
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DE
Darren E's update02 Nov 2020, 17:00
Reviewer Update
Please call me tomorrow between 8 and 10 am
Matrix Vehicle Tracking
Matrix Vehicle Tracking's reply03 Nov 2020, 12:00
Official
Good Day Darren E

We have been trying to get in contact with you and are unable to.

We have sent an email to you concerning your query.

Assuring you of our best intentions at all times.

Regards,
Kaya Payi
Customer Care Department
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