Annoyed with receiving a threat!

Item: Matrix Vehicle Tracking
Rating: 1
Author: Fuad B

While the service received during my contract agreement with Mix Telematics was good, however, now that I've cancelled (3 months ago) the service it's leaving me rather annoyed as I'm receiving sms's that my account is in arrears and will be forwarded to the Credit Bureau and get listed.

Helpful (0)

Replies (4)

Matrix Vehicle Tracking's replyOfficial

21 Oct 2020, 15:56

Good Day Fuad

We have been trying to get in contact with you and have been unable to.

Please advise of appropriate time to contact you.

Regards,
Kaya Payi
Customer Care Department
***

Matrix Vehicle Tracking's reply21 Oct 2020, 15:56

Official

Good Day Fuad

We have been trying to get in contact with you and have been unable to.

Please advise of appropriate time to contact you.

Regards,
Kaya Payi
Customer Care Department
***

Fuad B's updateReviewer Update

21 Oct 2020, 16:19

Hi Kaya,

I'm available now.

Thanks

Fuad

Fuad B's update21 Oct 2020, 16:19

Reviewer Update

Hi Kaya,

I'm available now.

Thanks

Fuad

Matrix Vehicle Tracking's replyOfficial

21 Oct 2020, 16:31

Good Day Fuad

Thank you for taking my call.

As per our discussion your account is terminated and we are awaiting approval for the credits processed.

We apologise for the inconvenience caused.

Assuring you of our best intentions at all times.

Regards,
Kaya Payi
Customer Care Department
***

Matrix Vehicle Tracking's reply21 Oct 2020, 16:31

Official

Fuad B's updateReviewer Update

21 Oct 2020, 16:32

Hi Kaya,

Thank you for your prompt response and action, much appreciated.

Regards

Fuad

Fuad B's update21 Oct 2020, 16:32

Reviewer Update

Hi Kaya,

Thank you for your prompt response and action, much appreciated.

Regards

Fuad