BS
Boitumelo S
1 reviews | Active since Mar 2018
24 Jun 2023, 08:48
*********** and bullies
I have cancelled my contract with Mix Telematics Beamie tracker and even got an email and a call asking why I was cancelling but they kept deducting money from me months after my cancellation so I’d reverse it all the time. Now they are taking me to the credit Bureaus.
For what? I have cancelled and gave a notice period. Please fix this nonsense ASAP!
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Replies (1)
Matrix Vehicle Tracking's replyOfficial
26 Jun 2023, 11:12 Good day Boitumelo Selebogo,
Thank you for bringing the matter to our attention and allowing us the opportunity to speak to you.
We confirm that one of our Client Service Department has been in contact with you and escalated to our accounts department for payment arrangements.
Please accept our apologies for the inconvenience caused.
Regards,
Customer Care Department
***
Thank you for bringing the matter to our attention and allowing us the opportunity to speak to you.
We confirm that one of our Client Service Department has been in contact with you and escalated to our accounts department for payment arrangements.
Please accept our apologies for the inconvenience caused.
Regards,
Customer Care Department
***
Matrix Vehicle Tracking's reply26 Jun 2023, 11:12
Official
Good day Boitumelo Selebogo,
Thank you for bringing the matter to our attention and allowing us the opportunity to speak to you.
We confirm that one of our Client Service Department has been in contact with you and escalated to our accounts department for payment arrangements.
Please accept our apologies for the inconvenience caused.
Regards,
Customer Care Department
***
Thank you for bringing the matter to our attention and allowing us the opportunity to speak to you.
We confirm that one of our Client Service Department has been in contact with you and escalated to our accounts department for payment arrangements.
Please accept our apologies for the inconvenience caused.
Regards,
Customer Care Department
***