TP
Torrance P
1 reviews | Active since Sept 2026
10 Sept 2026, 13:23
**** and avoid at all costs!!!!!
What a ****!! Avoid at all costs!!! It’s been over a year since I sold my car and they kept deducting my account. I finally paid what they wanted R2.4K because they kept harassing me and taking my money without permission, I try to cancel the contact and they want another R1.3k for a cancellation!!! What a joke!!! Avoid at all costs!!
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Matrix Vehicle Tracking's replyOfficial
10 Sept 2026, 13:54Good afternoon Torrance Phiri
We regret that you are dissatisfied with your experience. While we respect your feedback, account-related matters cannot be discussed publicly.
We can, however, confirm that all billing, settlement, and cancellation requests are processed in accordance with our service agreements and established procedures. We do not make deductions or apply fees outside of these agreed terms.We tried calling you to discuss your concerns however we were unable to reach you and we remain available to address your concerns directly and encourage you to contact our customer support team should you wish to discuss the matter further.
Regards
Customer Care Department
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We regret that you are dissatisfied with your experience. While we respect your feedback, account-related matters cannot be discussed publicly.
We can, however, confirm that all billing, settlement, and cancellation requests are processed in accordance with our service agreements and established procedures. We do not make deductions or apply fees outside of these agreed terms.We tried calling you to discuss your concerns however we were unable to reach you and we remain available to address your concerns directly and encourage you to contact our customer support team should you wish to discuss the matter further.
Regards
Customer Care Department
***
Matrix Vehicle Tracking's reply10 Sept 2026, 13:54
Official
Good afternoon Torrance Phiri
We regret that you are dissatisfied with your experience. While we respect your feedback, account-related matters cannot be discussed publicly.
We can, however, confirm that all billing, settlement, and cancellation requests are processed in accordance with our service agreements and established procedures. We do not make deductions or apply fees outside of these agreed terms.We tried calling you to discuss your concerns however we were unable to reach you and we remain available to address your concerns directly and encourage you to contact our customer support team should you wish to discuss the matter further.
Regards
Customer Care Department
***
We regret that you are dissatisfied with your experience. While we respect your feedback, account-related matters cannot be discussed publicly.
We can, however, confirm that all billing, settlement, and cancellation requests are processed in accordance with our service agreements and established procedures. We do not make deductions or apply fees outside of these agreed terms.We tried calling you to discuss your concerns however we were unable to reach you and we remain available to address your concerns directly and encourage you to contact our customer support team should you wish to discuss the matter further.
Regards
Customer Care Department
***