ZS
Zunaid S

1 reviews | Active since Aug 2015

18 Jan 2017, 11:02

Amazing and Quick Service

<p>I would like to thank Albert Griffiths for his amazing service which he has provided once again.<br /><br />I have changed my password to my App yesterday and the consultant advise me everything has been changed and its working. I called back and was advice to wait until the next.<br /><br />I tried logging in today and i couldnt log in with my new password or my old password.<br /><br />It took Albert Griffiths less than 15min to get the matter resloved and i am able to track where my car is once again.<br /><br />Albert is a great assest to your company and he is providing great service to customers in need. KEEP UP THE AMAZING WORK ALBERT GRIFFITHS.</p>

0
Replies (2)
Matrix Vehicle Tracking
Matrix Vehicle Tracking's reply18 Jan 2017, 11:13
Official

Dear Zunaid

We thank you for the wonderful compliment!

It is not often that good service is acknowledged and we thank you for taking the time to do so.

We strive for service excellence and appreciate the opportunity to prove that to you.

We are proud to have you as our customer and thank you for your continued support.

Please be assured of our closest attention at all times

Kind regards

Thato Mashimbye

Customer Care Supervisor

Matrix Vehicle Tracking
Matrix Vehicle Tracking's reply18 Jan 2017, 11:28
Official

We thank you for the wonderful compliment.

It is not often that excellent service is acknowledged and we thank you for taking the time to do so.

We continually strive for service excellence and we are delighted that Albert has once again lived up to our promise.

We value you as our customer and thank you for your business.

Kind regards

Thato Mashimbye

Customer Care Supervisor

***