1 reviews | Active since Oct 2024
**** alert!!
If i could rate them any lower i would, firstly i have never done any business with these guys, I was not even aware of their existence until they started debiting my account. I would reverse it and every month their reference would change and they'd debit me again, past year i noticed them on my credit profile and i contacted them.
A lady going by Caroline assisted me to stop the debit however they still appear on my profile with almost a year of missed debit. I have called in, countless times and was told the lady will call me, she hasn't. I sent emails and she responded saying she had handed over my account to the accounts department, and they would call back they haven't called..
I followed up via email and got no response , i am yet to receive communication from the "accounts department" and my credit profile remains soiled
Thank you for your submission.
We confirm receipt of your inquiry, and the matter has been escalated to the Relevant Department for review.
Please anticipate feedback shortly.
Regards,
Customer Care Department
***
Thank you for your submission.
We confirm receipt of your inquiry, and the matter has been escalated to the Relevant Department for review.
Please anticipate feedback shortly.
Regards,
Customer Care Department
***
