SM
Siphokazi M
1 reviews | Active since Jun 2020
26 Jun 2023, 10:46
Activated my car tracker while I do not want it
I have received a call from one of your agents this morning and they asked me if I want to activate my car tracker and I said NO I am now with Netstar. 2 hours after the call I received a welcome pack? Why are trying to **** me, because I was clear I am not activating my tracker with Beame. I still say I am not interested in your services.
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Replies (2)
Matrix Vehicle Tracking's replyOfficial
26 Jun 2023, 13:08Good day Siphokazi Mbengo, Thank you for bringing the matter to our attention and allowing us the opportunity to speak to you.
We confirm that one of our Client Service Department has been in contact with you and thereof confirmation of cancellation has been emailed through to you.
Regards,
Customer Care Department
***
We confirm that one of our Client Service Department has been in contact with you and thereof confirmation of cancellation has been emailed through to you.
Regards,
Customer Care Department
***
Matrix Vehicle Tracking's reply26 Jun 2023, 13:08
Official
Good day Siphokazi Mbengo, Thank you for bringing the matter to our attention and allowing us the opportunity to speak to you.
We confirm that one of our Client Service Department has been in contact with you and thereof confirmation of cancellation has been emailed through to you.
Regards,
Customer Care Department
***
We confirm that one of our Client Service Department has been in contact with you and thereof confirmation of cancellation has been emailed through to you.
Regards,
Customer Care Department
***
SM
Siphokazi M's updateReviewer Update
28 Jun 2023, 17:343 days after my review and I have not received a cancelation email? Why must I keep on write reviews for something that should of not happened in the first place. I will repeat I do not want your services and will take this up if I do not receive the cancelation email by tomorrow.
SM
Siphokazi M's update28 Jun 2023, 17:34
Reviewer Update
3 days after my review and I have not received a cancelation email? Why must I keep on write reviews for something that should of not happened in the first place. I will repeat I do not want your services and will take this up if I do not receive the cancelation email by tomorrow.