LP
Larga P
1 reviews | Active since Jun 2010
17 Apr 2015, 12:57
Accounts opened incorrectly & being billed twice
Accounts were opened in a personal capacity. Despite many emails and telephone calls they refuse to see that they are billing in duplicate. How long does it take a company to do a credit note and close an account?
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Replies (1)
Matrix Vehicle Tracking's replyOfficial
17 Apr 2015, 14:07Hello L Parker,
We thank you for your post and for allowing us the opportunity to respond.
We sincerely apologise for any inconvenience that may have been caused and wish to assure you of our closest attention at all times.
I refer to your telephonic conversation with Jane Ndlovu and that the matter will be resolved as soon as possible.
Please contact me directly on the information provided below should you require any further assistance.
Kind regards
Daniel Muller
Junior Manager Operations
Tel +27 (0) 11 ***
We thank you for your post and for allowing us the opportunity to respond.
We sincerely apologise for any inconvenience that may have been caused and wish to assure you of our closest attention at all times.
I refer to your telephonic conversation with Jane Ndlovu and that the matter will be resolved as soon as possible.
Please contact me directly on the information provided below should you require any further assistance.
Kind regards
Daniel Muller
Junior Manager Operations
Tel +27 (0) 11 ***
Matrix Vehicle Tracking's reply17 Apr 2015, 14:07
Official
Hello L Parker,
We thank you for your post and for allowing us the opportunity to respond.
We sincerely apologise for any inconvenience that may have been caused and wish to assure you of our closest attention at all times.
I refer to your telephonic conversation with Jane Ndlovu and that the matter will be resolved as soon as possible.
Please contact me directly on the information provided below should you require any further assistance.
Kind regards
Daniel Muller
Junior Manager Operations
Tel +27 (0) 11 ***
We thank you for your post and for allowing us the opportunity to respond.
We sincerely apologise for any inconvenience that may have been caused and wish to assure you of our closest attention at all times.
I refer to your telephonic conversation with Jane Ndlovu and that the matter will be resolved as soon as possible.
Please contact me directly on the information provided below should you require any further assistance.
Kind regards
Daniel Muller
Junior Manager Operations
Tel +27 (0) 11 ***