AP
Alicia P
1 reviews | Active since Jun 2023
01 Jun 2023, 10:47
Accounts department
Accounts department is very unprofessional they don't allocate payments.After sending proof of payment 3 months later they haven't allocate payment.Poor service!
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Replies (1)
Matrix Vehicle Tracking's replyOfficial
01 Jun 2023, 12:08Good day Alicia du Pisanie,
Thank you for bringing the matter to our attention and allowing us the opportunity to speak to you.
We can confirm that an agent has assisted and the matter has been escalated to accounts for payment allocation.
Please accept our apologies for the inconvenience caused.
Regards,
Customer Care Department
***
Thank you for bringing the matter to our attention and allowing us the opportunity to speak to you.
We can confirm that an agent has assisted and the matter has been escalated to accounts for payment allocation.
Please accept our apologies for the inconvenience caused.
Regards,
Customer Care Department
***
Matrix Vehicle Tracking's reply01 Jun 2023, 12:08
Official
Good day Alicia du Pisanie,
Thank you for bringing the matter to our attention and allowing us the opportunity to speak to you.
We can confirm that an agent has assisted and the matter has been escalated to accounts for payment allocation.
Please accept our apologies for the inconvenience caused.
Regards,
Customer Care Department
***
Thank you for bringing the matter to our attention and allowing us the opportunity to speak to you.
We can confirm that an agent has assisted and the matter has been escalated to accounts for payment allocation.
Please accept our apologies for the inconvenience caused.
Regards,
Customer Care Department
***