Account not cancelled. And activated without consent!?

Stay Away!!

Not having a choice in the matter Beame was pushed upon me when I bought vehicle A in 2013. After trading vehicle A in, in 2015 I called to have the account closed as I got a new account with vehicle B (also not by choice), just to be informed that it was a set term contract and it will automatically come up for renewal and a consultant will contact me in the regard to change the account to a debit order account. Got the call, informed the consultant it's not necessary the vehicle is traded in and I received confirmation that vehicle B's account is all set, they installed the device and all was well.

During a check up call to see if my device was in working condition I was notified the vehicles details were still those of vehicle A. I changed the details and only called again the following year to do a check up.

Just before I was aware I would be trading in vehicle B in March I received a call from a consultant wanting to change the account to a monthly debit order account. We proceeded and before the first installment was deducted against my account I cancelled the account due to me trading in my vehicle. Set and done, the debit order went off and I cancelled it with my bank. Informed Beame again, just to be debited again. Cancelled the debit order again. Received an email from them to contact them urgently in the regard.

I did so, only to be advised that I have 2 accounts still active. I informed the consultant my vehicle before my previous vehicle was sold ages ago and why is the account active, she confirmed that I was being billed all along and the account never closed and,,,, how are they supposed to know I sold my vehicle?

Now this is a fast track way to get my into a very very ticked off mood, adding a "are you stupid, its your problem give me proof" attitude makes for one seriously fully ****** off mood.

Now, dear Mix telematics whatever.

1. I never gave consent for the contract on vehicle A to be processed as a monthly account. 2. YOU give ME proof of the signed contract where I requested for the account to be activated as a monthly account. 3. Please, do not come to me with a attitude, I will not hold my composure as I did in the previous communications.