MO
Monalisa O

1 reviews | Active since Sept 2023

25 Jul 2025, 11:52

Account in default not canceled

******* company I called to cancel my tracker 3 years ago but now I see on my credit report I haven't been paying it and it has a balance of +R5000 for missed payments How can I pay for a service I haven't been using I want this off my name and off my credit record

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Replies (2)
Matrix Vehicle Tracking
Matrix Vehicle Tracking's reply25 Jul 2025, 12:20
Official
Good Day Monalisa October

Thank you for your submission.

We confirm receipt of your inquiry, and the matter has been escalated to the Relevant Department for review.

Please anticipate feedback shortly.

Regards,
Customer Care Department
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Matrix Vehicle Tracking
Matrix Vehicle Tracking's reply29 Jul 2025, 08:51
Official
Good Day Monalisa October

This is confirmation that a detailed email entailing your accounts query has been sent to your registered email address.

Hope this clarifies your query, should you require further assistance, please send us an email. 

Regards,
Customer Care Department
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