AL
Aviwe L
1 reviews | Active since Mar 2021
05 Jul 2021, 10:20
Account closure
I don’t know where to start, but your customer service is absolute appalling. I’ve spent 17:54 on hold, no one knows what to do. This company is by far the worst ever. I’ve been waiting for my letter and my issue to be resolved since December last year. How is it that such company is allowed to operate? I’m taking legal actions, I’m tired on this nonsense!
Helpful (0)
Replies (2)0
Replies (2)
Matrix Vehicle Tracking's replyOfficial
05 Jul 2021, 15:43Good Day Aviwe L
We have escalated your query and are waiting for feedback.
We will revert back to you.
Regards,
Kaya Payi
Customer Care Department
***
We have escalated your query and are waiting for feedback.
We will revert back to you.
Regards,
Kaya Payi
Customer Care Department
***
Matrix Vehicle Tracking's reply05 Jul 2021, 15:43
Official
Good Day Aviwe L
We have escalated your query and are waiting for feedback.
We will revert back to you.
Regards,
Kaya Payi
Customer Care Department
***
We have escalated your query and are waiting for feedback.
We will revert back to you.
Regards,
Kaya Payi
Customer Care Department
***
Matrix Vehicle Tracking's replyOfficial
06 Jul 2021, 08:33Good Day Aviwe L
We can confirm that the letter has been sent to you.
The refund is being processed.
Assuring you of our best intentions at all times.
Regards,
Kaya Payi
Customer Care Department
***
We can confirm that the letter has been sent to you.
The refund is being processed.
Assuring you of our best intentions at all times.
Regards,
Kaya Payi
Customer Care Department
***
Matrix Vehicle Tracking's reply06 Jul 2021, 08:33
Official
Good Day Aviwe L
We can confirm that the letter has been sent to you.
The refund is being processed.
Assuring you of our best intentions at all times.
Regards,
Kaya Payi
Customer Care Department
***
We can confirm that the letter has been sent to you.
The refund is being processed.
Assuring you of our best intentions at all times.
Regards,
Kaya Payi
Customer Care Department
***