CJvR
Charmaine Janse van Rensburg

1 reviews | Active since Mar 2017

25 Aug 2026, 10:21

ACCOUNT CLOSED AND ENDED ON 28/02/2026 Your Case Number Logged ***3 account number 511161

ACCOUNT CLOSED AND ENDED ON 28/02/2026 Your Case Number Logged ***3 account number 511161 Good day,

Please see reference number : ***3 account number 511161. C Janse van Rensburg ID nr: *** The account has been closed with sufficient notice with reference number received ***3 and still my bank account is being debited. The March and April payments should have been stopped but still its being taken off my account. I have reversed the ******** payments and instructed my bank to stop, I am now also instructing you to remove the debit orders as my account is closed. I am no longer a client. A reply with confirmation that this matter has been attended to and is now considered as finalised in this regard will be appreciated. Now you want to blacklist me, for your internal error, if i talk to a "consultant" all I get is eish let me check and then the call drops.

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Replies (1)
Matrix Vehicle Tracking
Matrix Vehicle Tracking's reply25 Aug 2026, 10:52
Official
Good Day Charmaine Janse van Rensburg,

Thank you for your submission.

We confirm receipt of your inquiry, and the matter has been escalated to the Relevant Department for review.

Please anticipate feedback shortly.

Regards,
Customer Care Department
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