1 reviews | Active since Aug 2011
Account 883518
Account No 883518 Very Bad Service Customer Care basically none existing nobody answers a phone it rings forever. If they answer they transfer you to the next person who keeps you on line and eventually cancels your call. Or they promise to get the relevant person to call you back which never happens
I've been calling MiX Telematics Customer Service and Accounts Dept since the car accident I had on 8 April 2022 to no avail. I need to cancel the tracker on my Mahindra Vehicle that is written off I sent an email but my account has still been debited this month 26 April 2022 payment of total R 661.33. So the accounts Dept is as *********** I have 3 vehicles with the Organisation I've tried to sort out the windscreen Repairs on the H1 Reg BB 18 FX GP a service I'm paying for on each vehicle again to no avail *NOBODY* answers any phones at this Organisation. Meaning if I or any of my family are in a crises or hijacked we can forget about any help coming forth from you.
I'm listing you on Hello Peter I'm disgusted with your service. Please arrange for the removal of your divice from all my vehicles with immediate effect
Regards Dr Eugeny Maraba
Thank you for your post and the content thereof has been noted.
Please allow us the opportunity to investigate your query and will advise soonest.
Regards
Customer Care Department
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Thank you for your post and the content thereof has been noted.
Please allow us the opportunity to investigate your query and will advise soonest.
Regards
Customer Care Department
***
