1 reviews | Active since Dec 2022
Absolutly disgusting company who commits ***** and theft
If I had my way they would not get 1 star there is nothing ethical about this company. I bought a vehicle from Hyundai and was advised that included in the price of the vehicle I had a 3 year Matrix tracker policy, Hyundai did this themselves I never filled in any forms what so ever I was handed a certificate by Hyundai accounts person along with Warranty etc. 3 months after purchasing my vehicle they started debiting my account when I called them I explained that my contract was paid up as an "upfront 36 month contract" the agent on the call ended it and said nothing. These ******* continued to debit my account monthly and I was charged R3.50 per debit order and had to pay R5.00 everytime when disputing it, I then blocked them through my bank they continued to call me to tell me I havent paid and I told them everytime its not my contract to pay it was done through Hyundai...Months later I was called by Nimble attorneys stating I owed about R900 I was completely shocked and told them the same story as well as sent an email to the lady that called me from Nimble ATTORNEYS A SO CALLED "supervisor" EXPLAINING THIS ALL To date I have not had the decency of a reply or to sort this out. I now see I have been listed by this company and it is affecting my credit record !!!!!!!!!!!!!! I am so angry that they have commited ***** and the attorneys are not sorting this out. I called Matrix/Beame to ask them for a contract that i filled in and approved etc and they coouldnt find the file as it was "with the attorneys" What company in their right mnd doesnt have track of the contracts they have . I will be taking this further as they have commited *****, ****** money from my account, cost me extra fees for 2 years and now blacklisted me !!!!!!!!!
Customer Care Department
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Customer Care Department
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