Absolutely unacceptable service from Matrix they have been extremely delayed in their response time to call me when the GEO LOCK is activated so I left it on deliberately to see their response time and after almost 15mins (which I have proof of the time )

Absolutely unacceptable service from Matrix they have been extremely delayed in their response time to call me when the GEO LOCK is activated so I left it on deliberately to see their response time and after almost 15mins (which I have proof of the time )their staff has attitude and is very lippy says they can call a client 10mins which is allowed in their time frame?!! So in that 10 mins a-lot can happen like ********s driving my vehicles fast out the area and removing the tracking device 😡!! This lapsy daisy behaviour from Matrix staff think it’s all chilled when they call after 10-15- 30mins sometimes they don’t even bother to call , no urgency in the world, as long as I am paying my premiums and they get paid end of the day- Who could care less if my vehicles get ****** in that delayed response time??! If this continues I will be sure to terminate my their services for all my vehicles . I no would not recommend Matrix to anyone going forward!