1 reviews | Active since Feb 2020
ABSOLUTELY PATHETIC ******!!!!!!!!
Pathetic service!!!!!!!
I tried testing my tracking device a few months ago through the whatsapp system as recommended and discovered that my tracking device was flat and needed a new battery. I tried calling the contact center and sent whatsapp messages to have the battery replaced but I kept on being told someone would call me back to arrange this, almost 2 weeks later after I had had enough and even decided to terminate this month to month contract I was contacted to say I must take my car whereever for the battery to be replaced ofcos I declined this as I had already sent an email to cancel the contract because apparently you can't cancel via the phone even though I took up the contract telephonically. Fast forward 2 months later these ****** are still devoting my account every month and no one answers the phone when you call them.
Absolute ******!
Thank you for affording us the opportunity to assist today.
We can confirm that your cancellation has been processed and a credit has been created for the incorrect billing on your account.
Regards,
Customer Care Department
***
Thank you for affording us the opportunity to assist today.
We can confirm that your cancellation has been processed and a credit has been created for the incorrect billing on your account.
Regards,
Customer Care Department
***
