SM
Sizinzo M

1 reviews | Active since Nov 2011

05 Jun 2023, 15:42

Absolute shocking Customer service!!!

*** (vehicle:VW Tiguan JK09XGGP) account was said to have been activated in November 2021 ..when we bought the vehicle in 2019/12/17.... this would mean that the would be a cancellation fee as contract is 36 months. This is total ******* how can a new vehicle live the dealership without the tracker.

0
Replies (1)
Matrix Vehicle Tracking
Matrix Vehicle Tracking's reply06 Jun 2023, 11:15
Official
Good Day Sizinzo Mnqapu,

Kindly be advised that we try to contact you however we were unsuccessful.

Please advise on the most suitable time for us to contact you or provide us with an alternative contact number.

Regards
Customer Care Department
***