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andrechetty A

1 reviews | Active since Jun 2017

27 Jan 2020, 13:19

A joke of a company to deal with

Useless company with a useless callcentre and useless online chat. Called in, was on hold for 10mins...being rerouted by their faulty automatic exchange. Then resorted to their online chat...after being asked several unnecessary questions, the agent (Abongile) tells me they will have a sales agent contact me. All I requested was the monthly premium for BEAM-E tracking if my vehicle already has the device.

If the sales experience is so pathetic, I can only imagine how ridiculous the recovery service is. For a company that is selling a technology solution, it speaks volumes when their sales technology is so pathetic.

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