mC
mirna C
1 reviews | Active since Sept 2018
01 Jun 2024, 23:12
*****
NO STAR! Once again 2 months later, you are still invoicing me for a device i had in my vehicle for less than 7 days! Now you are charging me after its been confirmed by your agend that i was within the cool off period!!!! REMEMBER ALL YOUR CALLS ARE RECORDED! SEND ME ONE MORE INVOICE AND I WILL TAKE LEGAL ACTION.
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Replies (2)
Matrix Vehicle Tracking's replyOfficial
03 Jun 2024, 11:56Good Day Mirna C,
Thank you for allowing us the opportunity to speak to you regarding your query.
We confirm that the Client Service Representative has been in contact with you and the matter has been escalated to our Accounts Department.
Regards
Customer Care Department
***
Thank you for allowing us the opportunity to speak to you regarding your query.
We confirm that the Client Service Representative has been in contact with you and the matter has been escalated to our Accounts Department.
Regards
Customer Care Department
***
Matrix Vehicle Tracking's reply03 Jun 2024, 11:56
Official
Good Day Mirna C,
Thank you for allowing us the opportunity to speak to you regarding your query.
We confirm that the Client Service Representative has been in contact with you and the matter has been escalated to our Accounts Department.
Regards
Customer Care Department
***
Thank you for allowing us the opportunity to speak to you regarding your query.
We confirm that the Client Service Representative has been in contact with you and the matter has been escalated to our Accounts Department.
Regards
Customer Care Department
***
Matrix Vehicle Tracking's replyOfficial
24 Jun 2024, 09:53Good Day Mirna C,
Thank you for allowing us the opportunity to speak to you regarding your query.
We confirm that the Client Service Representative has been in contact with you and the matter has been addressed and resolved.
Thank you for allowing us the opportunity to speak to you regarding your query.
We confirm that the Client Service Representative has been in contact with you and the matter has been addressed and resolved.
Regards
Customer Care Department
***
Matrix Vehicle Tracking's reply24 Jun 2024, 09:53
Official
Good Day Mirna C,
Thank you for allowing us the opportunity to speak to you regarding your query.
We confirm that the Client Service Representative has been in contact with you and the matter has been addressed and resolved.
Thank you for allowing us the opportunity to speak to you regarding your query.
We confirm that the Client Service Representative has been in contact with you and the matter has been addressed and resolved.
Regards
Customer Care Department
***