1 year after cancellation and still monthly debit orders are going off, and no response!!!

<p>My first interaction was on the 01/06/2016 when I sent an email for my tracking to be cancelled. I got a call from a consultant saying they will send me a statment with what I must pay to cancel my account. I choose beame because i was assured that i would not have to pay upon cancellatio and i could do it by simply sending an email. I was told that my car was a bmw e46 320i when in fact the vehicle was a e30 320i from about 20 years before the e46 existed. i want to kow why i was paying in the first place as in the event my car was ****** your company would be looking for the completly wrong vehicle. I was then told on another occation that the tracking was cancelled. Its now the 12 August 2017 and you have been taking money off my account which is cancelled. I have tried contacting you on many occations with ZERO SUCCESS!! My last email was on the 31st of July 2017 and I have still not recevied a response! I would like MY MONEY REFUNDED TO ME as it was taken with out my consent its now 14 months which you have been *****ing my money, THE TOTAL is R840.00 </p> <p>This is the worst service i have ever received and ive had my fair share of *********** commpanies but you guys take the cake! </p> <p>PLEASE CAN YOU CANCEL THE TRACKING ACCOUNT FOR A CAR WHICH WAS SOLD 15 MONTHS AGO!</p> <p>Acount number: 640152</p> <p> </p>