1 reviews | Active since May 2016
1 * BECAUSE 0* ISN'T AN OPTION
<p>I've been trying to get hold of a sales agent for the last three attempts. On each try I am transferred to the 'sales department' at least three times before Matrix hangs up on me. </p> <p>Tell me Matrix, do you have to much business that you feel you dont need mine, or any of my clients business? </p> <p> </p> <p>I can honestly say that I will never allocate any of my business to you again.</p> <p> </p> <p>Oh Tracker, you menntioned you have a similar product...tell me more. </p> <p> </p> <p> </p> <p>Regards,</p> <p>Another one Bites the Dust</p> <p> </p>
Dear jean-pierre-van-staden
We thank you for bringing this matter to our attention and for allowing us the opportunity to assist.
Please accept our sincere apologies for the inconvenience. We assure you that the matter has been dealt with and rectified.
We refer to the written feedback provided and confirm that arrangements for the installation is currently underway.
We will remain in contact in order to ensure your satisfaction.
Kind regards
Thato Mashimbye
Customer Care Supervisor
Tel +27 (0) 11 **********
**********www.mixtelematics.com
Dear jean-pierre-van-staden
We thank you for bringing this matter to our attention and for allowing us the opportunity to assist.
Please accept our sincere apologies for the inconvenience. We assure you that the matter has been dealt with and rectified.
We refer to the written feedback provided and confirm that arrangements for the installation is currently underway.
We will remain in contact in order to ensure your satisfaction.
Kind regards
Thato Mashimbye
Customer Care Supervisor
Tel +27 (0) 11 **********
**********www.mixtelematics.com