MK
Marcel K
1 reviews | Active since Jun 2021
02 Aug 2021, 08:58
0/100: Worst Experience Ever
Please can you provide me with the contact details of the ombudsman that governs your business as well as your legal depratment.
I laid a complaint on the the 26th of June, on HelloPeter, and this is still ongoing. I have asked 5 times for this information, as well as numerous other information which is still not forth coming.
I will post a new complaint every day until you provide this information.
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Replies (1)
Matrix Vehicle Tracking's replyOfficial
02 Aug 2021, 10:49Good Day Marcel K
We can confirm that an agent did get in contact with you and has assisted concerning your account.
Please be advised we do not have an ombudsman, you may use any of your choice.
Assuring you of our best intentions at all times.
Regards,
Customer Care Department
***
We can confirm that an agent did get in contact with you and has assisted concerning your account.
Please be advised we do not have an ombudsman, you may use any of your choice.
Assuring you of our best intentions at all times.
Regards,
Customer Care Department
***
Matrix Vehicle Tracking's reply02 Aug 2021, 10:49
Official
Good Day Marcel K
We can confirm that an agent did get in contact with you and has assisted concerning your account.
Please be advised we do not have an ombudsman, you may use any of your choice.
Assuring you of our best intentions at all times.
Regards,
Customer Care Department
***
We can confirm that an agent did get in contact with you and has assisted concerning your account.
Please be advised we do not have an ombudsman, you may use any of your choice.
Assuring you of our best intentions at all times.
Regards,
Customer Care Department
***