NS
Nokwazi S
1 reviews | Active since Dec 2014
20 Jul 2023, 07:52
0 out of 10 their administration services are very poor
0 out of 10 their administration services are very poor. I'm an insurance broker and signed up my client for Beame tracker since the 14th March 2023 I have sent a request to change banking details till to date it hasn't been done. My client and I are very frustrated because it's a three year contract if that was not the case we would have cancelled the contract
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Replies (1)
Matrix Vehicle Tracking's replyOfficial
20 Jul 2023, 11:07Good Day Nokwazi Sikhosana,
Thank you for bringing the matter to our attention and allowing us the opportunity to Investigate.
We apologies to the unfortunate service received the matter has been escalated to Sales Department to attend to the inquiry
We will be in contact with you shortly to provide feedback.
Regards,
Customer Care Department
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Customer Care Department
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Matrix Vehicle Tracking's reply20 Jul 2023, 11:07
Official
Good Day Nokwazi Sikhosana,
Thank you for bringing the matter to our attention and allowing us the opportunity to Investigate.
We apologies to the unfortunate service received the matter has been escalated to Sales Department to attend to the inquiry
We will be in contact with you shortly to provide feedback.
Regards,
Customer Care Department
***
Customer Care Department
***