POOR SERVICE

Good Afternoon

I am so livid and disappointed that my claim took more than 3 month to be resolved while paying for the insurance premium. This seems like a joke to you guys. I have been waiting for almost 4 weeks for a response and only two weeks back I received an email with incorrect recordings, that is not myself on the recordings you emailed. I have made up my mind to no longer want your cover. I am really disappointed with your so-called service. I mean no one has ever got back to me. When I received an email with the wrong recordings I rep**** back and NO ONE bothered to follow up with my query. I have been calling for Palesa and for Mozwakhe both are always on another call or in a meeting. I will make sure that people know how you operate. You're so quick to debit the insurance premium but your service is POOR........