KN
Kayla N

1 reviews | Active since Jul 2020

28 Jul 2020, 14:42

WIFI ROUTER

I am very disappointed in your service my WiFi has been off since Friday my WiFi is still off I've been calling different agents to sort my problem out they just put me through to different departments the time i want to speak my airtime is up !!!!

I'm not impressed at all .......bad!

my router name changed to Mitchell's default i type my password in it say incorrect password i bought a voucher tried activating my voucher it say error occurred

Im still waiting on my WiFi to go back on, they say it would take 24-48hrs to fix, yet nothing has been solved

0
Replies (2)
KN
Kayla N's update30 Jul 2020, 12:23
Reviewer Update
I am still waiting on my WiFi to be connected its been a wee****!
all i need is my password seeing that they connected the wrong ISP to my router
all they need to do is reactivate the service to correct my address

i had enough patients
everyday they a log a a different ticket
KN
Kayla N's update30 Jul 2020, 14:42
Reviewer Update
Can mitchells fibre please get back to me!!! i want my WiFi to be sorted at the end of this day i had enough
i am still waiting on my WiFi to be connected as they connected the wrong ISP to my router

every time i must phone to receive information!!!
a person can never be taken for a joke like this