Dissappointed in bad service.

We were extremely excited about being able to have this fibre deal. Went through the channels and was dealing with one of Mitchells Fibre consultant which in the beginning was helpful until I told her that I will do the application at the end of the month when I have the actual money, then her mood changed. At the end of the month I sent her a message and advised her that I am ready and she seemed very agitated but she assisted me. When I started asking questions about how it worked etc she got agitated again. She is not doing me or anyone favours, your job is your job and you the one that made the choice to become a consultant, if you not a peoples person then give up your job man. The same thing happened to my sister and her partner now, They made their payment last week but their installation call was only logged today after they kept on contacting the same consultant. Now they must wait for next week for their installation, but if she had to follow protocol then the installation would have been scheduled for this week. NEE MAN IF YOU CANOT STAND THE HEAT GET OUT OF THE KITCHEN MY DEAR.