TD
Tiisetso D

1 reviews | Active since Feb 2021

19 Feb 2021, 21:36

You can do better

Walking into the dealership you are greeted by A thousand salesman, which is very welcoming Their online applications and paperless process is something I can commend

However there is no “Customer Care”... I was assisted by Edward who’m I communicated all my needs before collecting my vehicle, however this was not fulfilled Lajouka dealt with my finance, I was given the worst customer care in this regard - A lot of blame shifting of why everything wasn’t completed in time and I sat a good 1.5hours to sign off 3 pages

Their cars are in mint condition, however they need to up their game with regards to customer service

0
Replies (1)
Mit Mak Motors
Mit Mak Motors's reply19 Feb 2021, 21:47
Official
Hi Tiisetso, thank you for the review, We really appreciate your feedback. Regards