CP
Claire P

1 reviews | Active since Oct 2013

06 Apr 2021, 10:59

What a mission!

Although I had a lot of communication from the salesperson Titus he really wasn't all that helpful. They refused to adapt their policy or work with me in this new world. I was overseas and trying to purchase a car but they failed to supply me with any of the reassurances I needed. They wouldn't let me put a deposit down or anything until 48 hours before which of course didn't give them time to do the paperwork and everything properly. The service had to be rushed and delayed me picking up the car even though they had months of notice. They missed a dent and a warning light then came on within 30mins of leaving the shop. I was then promised the papers but they weren't sent when they could/should have been and not sent on the correct delivery service meaning I still don't have a licence. It just all felt like a battle and a challenge and that they couldn't actually deliver on anything they promise.

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Replies (1)
Mit Mak Motors
Mit Mak Motors's reply06 Apr 2021, 11:30
Official
 
Hi Claire, Thank you for writing this review to help us improve our service, we will contact you ASAP to resolve the issue at hand, Regards