Unfair Treatment And Dishonesty

Good Day Everyone,

I have a serious concern with Mit-Mak Motors, I purchased a car from the dealer in September 2022 and if I count correctly it's been now 3 months having the vehicle, but now everytime I drive the car I experience new problems with the car. Firstly from the first day I went to sign the deal and collect the car I was so delayed to their garage as i was told by the salesman called Jacques Coetzee that they are busy with the vehicle by the workshop changing a right rear tyre that took almost the whole day, I wasn't happy about that but I took easy maybe because i was still excited about the new vehicle.

I drove the car for 2 days and I noticed the interior lights by the front doors were not working, called the salesman and he advised the issue will be sorted, that took almost 3 weeks for that to be sorted, luckily the salesman Jacques left the company and I was asked to contact the workshop manager called Riaan to assist, I called him and he did the same thing Jacques did by promising me they sort it out, guys were sent to come fetch the car for oil leakage second fault reported, oil leakage fixed but not 100% the issue kept persisting i took it back and they fixed it while still waiting for the first reported issue to be fixed. I waited for almost a month while driving the car experiencing more and more issues, I called him again to report about the third fault which was the air-conditioning system and the fog light that was disconnected was also fixed this passed Monday after when escalate the issues and treatment to his boss Harness and the was a time i was transferredto Gert VD to assist but all was false information to me, now the rear left back window button doesn't work unless if the driver opens for you, and the car vibrates when you reach the speed of 140 and i was told what is the cause but the issue is not being solved on the other hand while my car is visiting Mit-MakMotors Workshop everyday, all that they are aware of it, my car this week is been going to Mit-Mak Motors Workshop but coming without any outstanding faults fixed. The sunroof has some funny noise while driving on rough road but i'm not sure if I can report the fault or not after all the treatment i'm getting from Mit-Mak Motors.

Not enjoying my car anymore, I regret buying a car from them honestly so anyone who can advice me on what to do now please reach me on *** also have WhatsApp....just need to take big step on this whole situation cause is festive now I was supposed to be driving away with my family with which car. Cause Mit-Mak keeps telling me about parts being ordered 🙄....I mean how you assume the faults instead diagnosing the car and fix the problem.

PLEASE HELP GOOD PEOPLE, I'm not happy at all cause all these guys from Mit-Mak Motors besides the drivers, when you make follow up with your car they end up not answering your calls including the lady i'm currently dealing with called Chanelle. Kindly advise what next step should I take now. I'm fed up.

Thanks