NP
Nedson P

1 reviews | Active since May 2019

27 Dec 2021, 07:50

No user manual

My experience with trading in and chosing a vehicle was the best. However, upon taking delivery of my Toyota Fortuner 2020 model, I noticed no spare key, no service book and no user manual. I informed the sales agent and also when the customer feedback person called me I told him that I want a user manual. The other missing two things I can do without but a user manual helps a lot. It has just taken me three hours to figure out how to remove the spare wheel of the car because the YouTube videos are for models not sold in South Africa. All I want is a user manual for my car.

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Replies (1)
Mit Mak Motors
Mit Mak Motors's reply28 Dec 2021, 12:47
Official
Hi Nedson, Thank you for writing this review, we will contact you ASAP to resolve the issue at hand, Regards