Next level poor service and empty promises and review manipulation

On Friday the 20th August 2021, I contacted Mit Mak Motors to enquire about a specific vehicle for sale.

The sales representative confirmed the availability and requested documentation to proceed with the sale, which was provided.

After the submission of the documentation and with patience the Mit Mak Representative contacted me late Friday afternoon to confirm the good news that “All was approved and in order”, and that all other documentation that needs to be signed off will follow in due time.

On Saturday I received a call to confirm that all is in order and contract signing and delivery of the vehicle was discussed.

Monday morning I received a call from the sales representative to inform me that the vehicle was sold on Friday to the Director’s friend and therefore is no longer available.

After a lame explanation, I decided to call the salesman to find out what was going on, he confirmed that the vehicle was sold to a friend of the Director, and that the deal is not yet confirmed and I would have to wait for another day.

After allowing some time to respond, I contacted the Manager who confirmed that they did not inform me about a holding deposit and acknowledged that false information was provided to myself regarding the sale, due to the fact that there was a fair quantity of different stories.(Without any explanation of why sales people and staff give false information / lies regarding sales at Mit Mak Motors

I was informed to wait.

How long must one wait – 6 days for a car deal and then some more. Being played like a fool while the car has been sold to a special friend or preferred customers.

I would like to think that Mid Mak Motors have proper systems in place to prevent scenarios like this.

To inform somebody that the deal was approved and ready and then turn around like nothing happened while selling the vehicle to someone else and to casually inform me that the vehicle was sold and everything is in order for them

This is no way to do business with someone that fully supported and trusted you

However I have to complement Mit Mak Management for exchanging empty promises to try and get rid off true reviews like this one that cannot be manipulated to get better reviews