VK
Victor K

1 reviews | Active since Sept 2014

04 May 2022, 09:35

False advertising and poor service

This company advertises vehicles and makes statements that the vehicles are accident free and come with a two year guarantee. After wasting my time to drive from Jhb to PTA to go look at a vehicle I receive an invoice that is over R20k more than what I saw the vehicle for. I am told that the biggest part of this is the guarantee. I then called their H/O to speak to the DP about this behaviour only to be told they do not have offices or phones! I was simply passed to another sales agent to try and close the deal. Surprise, surprise, more promises and then despite getting confirmation on deal details, the final details differ again. I am told the DP and CEO will call me but I am still waiting. False advertising and poor service from Mit Mak and someone I will never deal with

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Replies (2)
Mit Mak Motors
Mit Mak Motors's reply04 May 2022, 09:37
Official
 
Hi Victor, Thank you for writing this review to help us improve our service, we will contact you ASAP to resolve the issue at hand, Regards 
VK
Victor K's update04 May 2022, 18:01
Reviewer Update
I really doubt this. I have been told the DP Tiaan is calling me on numerous occasions and never has. Proof that this lack of customer concern comes from the top