1 reviews | Active since Apr 2022
Extreme Poor After Sales Service!
Good Day I am shocked with the service I'm receiving from MIT MAK Motors ! I've purchased a Jeep from them not so long ago, 25 April 2022. The Sales Person Juilan Mills, delivered the vehicle to my house. From the very same delivery day,there were already issues with the vehicle. On the second day there were even more faults with the Car. I reported it the same day to Julian Mills. He told me that they will get back to me ASAP to fetch the vehicle and arrange a courtesy car for me to use in the interim,while sorting and fixing the faults. More than a month down the line, I am still waiting for MIT Mak Motors to help me. There are 6 faults on the vehicle that I have reported to them,I do not view this as minor issues for a newly bought vehicle. In actual fact,I should not be needing a courtesy car if the Jeep I purchased was 100% in order before I purchased and took delivery as promised by Julian Mills .I am at a point where I either need to further my complaint to MIOSA or request reversal of the deal .And up to today I'm also still awaiting for the DEKRA report from Juilan Mills, as I requested it to be sent to me the 2nd day I took delivery of the vehicle...not even sure if the checks were conducted. I was asked very quickly after signing the paper work for this deal ,to please give them a good rating on Hellopeter,but I am afraid that I have to retract from this. I am very disapointed and afraid that their empty promises and poor after sales service, is not recommended.
